Returns & Exchanges
At STATE Bags, we want you to love your purchase, which is why we offer a 30-day return window for all unused items in their original condition. Please note that personalized or final sale products are not eligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific items you wish to return or exchange and select the reason for the request from the provided menu.
Print & Pack
Download your prepaid shipping label and securely pack your items in the original packaging, ensuring all tags remain attached.
Drop Off & Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing